Office Administrator -

General Administration: Secretaries, Receptionists and Office PersonnelOffice AdministratorJob Description: Office Administrator

Company: United Benefits Inc.

Location: Pharr, TX (In-Office)

Reports To: Chief Marketing Officer

About United Benefits Inc.United Benefits Inc. (UBI) is a dedicated provider of life insurance and pre-need funeral plans. We pride ourselves on providing exceptional service to our policyholders, agents, and funeral home partners. With a legacy spanning over eight decades, our mission is to provide peace of mind to families during their most difficult times.

Position SummaryWe are seeking a proactive and detail-oriented Office Administrator to manage the day-to-day administrative functions of our Richardson headquarters. You will serve as the first point of contact for our clients and agents, records management, and general office logistics.

Key Responsibilities

• Front Office Management: Greet visitors and manage the multi-line phone system, directing calls to the appropriate departments.
• Agent & Funeral Home Liaison: Act as a resource for our partner agents and funeral homes, assisting with portal access and distribution of newsletters or marketing materials, etc.
• Records & Compliance: Maintain and audit physical and electronic files in accordance with Texas regulatory requirements. Ensure all client data is handled with strict confidentiality.
• Mail & Logistics: Manage incoming and outgoing mail, including processing insurance premium payments and distributing time-sensitive legal correspondence.
• Facilities Coordination: Monitor office supplies, manage vendor relationships (janitorial, maintenance, etc.), and ensure the office remains organized, clean and professional.
• Bilingual Support (Preferred): Assist Spanish-speaking clients and agents with inquiries regarding their policies or claims.

Preferred Qualifications

• Experience: 2-4 years of experience in an administrative or office management role, preferably within the insurance, financial services, or legal industries.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and email.
• Communication: Exceptional verbal and written communication skills with a professional and compassionate demeanor.
• Organization: Strong ability to multi-task and prioritize time-sensitive projects in a high-volume environment.
• Education: High school diploma required.

Preferred Skills

• Bilingual: Fluent in English and Spanish.
• Industry Knowledge: Familiarity with life insurance terminology or the funeral industry.
• Notary Public: Current Texas Notary Public commission (or willingness to obtain).

Work Schedule

• Monday – Friday: 9:00 AM – 5:00 PM

 Compensation

• Hourly: $15 per hour.

 

Why Join Us?United Benefits Inc. offers a stable, family-oriented work environment. We provide competitive pay and the opportunity to grow within a company that truly helps people plan for the future.